{"id":1212,"date":"2023-09-11T14:38:47","date_gmt":"2023-09-11T12:38:47","guid":{"rendered":"https:\/\/autobuster.ch\/frequently-asked-questions\/"},"modified":"2026-04-13T16:11:50","modified_gmt":"2026-04-13T14:11:50","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/autobuster.ch\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t
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Frequently asked questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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And our answers to the most important questions about selling your car.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Autobuster\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Sales process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does selling a car with Autobuster work \u2013 and how much effort is involved?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You start online with just a few details. After that, specialists inspect your vehicle, we agree on the best price, and we take care of the listing, inquiries, test drives, negotiations, and the entire process from listing to payment.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow quickly can I sell my car with Autobuster?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

That depends on the starting price. With a market-based price, cars usually sell within around 75 days. If you want to sell faster, you can choose a more active pricing strategy that attracts more buyers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does the starting price affect the chance of selling?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

High starting price: maximizes target price, but takes longer.
Mid starting price: best balance between speed and price.
Fast sale: lower starting price, more inquiries, faster close.
We\u2019ll recommend the right strategy for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen do I receive my money?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

once the car is handed over, you\u2019ll receive your money directly from us \u2013 safe and reliable.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have to be present for the test drives?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No. If your car is with Autobuster, we handle the test drives completely. This is more convenient, increases the chance of sellinge, and often even the price. Alternatively, we can accompany you to appointments.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill I be in direct contact with potential buyers?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Only if you want to. Normally, we handle all communication. Direct contact would only happen during a test drive if you choose to be there.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I drop off my car \u2013 and how does the process work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

At our partner locations or at TCS sites in German-speaking Switzerland. On site, we perform a quick initial check (about 15 minutes) and jointly decide on the best sales strategy. We take care of the rest.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if Autobuster doesn\u2019t find a suitable buyer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We\u2019ll contact you about a possible price adjustment. If the sale still doesn\u2019t go through, the listing agreement simply expires at no cost to you. You only pay for any additional services you choose.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich documents\/parts should I bring?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Car, both keys, vehicle registration, service book; if available, the additional set of wheels\/tires. This helps us assess your car accurately.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does the on-site inspection work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

An independent specialist (e.g., TCS) checks roadworthiness and records any defects. On site, we jointly decide what should be repaired for the sale. If the defects are too significant, you can cancel at no cost.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf my car is deregistered, is it still insured with you?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Whether the car is still registered or has already been deregistered, it is insured in any case. Thanks to our comprehensive liability insurance, any damage that occurs to the vehicle while it is with us is fully covered.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens to my license plate?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You have two options:<\/p>

Either you hand over the car to us including the license plate, and we take care of everything for you. This means we only deregister the vehicle once it has been successfully sold.<\/p>

Alternatively, you can choose to deregister the car from the start. In this case, the license plate is returned to the motor vehicle authorit, and the vehicle is officially deregistered.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I list my car?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can easily hand over your car to us\u2014either at our headquarters in Liestal or at one of our other locations, for example in Affoltern am Albis, Winterthur, and many more places.<\/p>

Alternatively, you can also hand over your vehicle directly to our staff at your TCS appointment. In any case, we ensure that the handover process is as simple and convenient as possible for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow is a test drive organized if the owner wants to continue using the car until it is sold?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you would like to continue using your car and a test drive is scheduled, we handle everything.<\/p>

You can either use one of our partner garages in your region\u2014including TCS service centers\u2014or come directly to our headquarters in Liestal.<\/p>

In any case, a trained expert will be on site to organize the entire process and accompany you during the test drive.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if the car sales contract expires?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

It may happen that we are unable to sell your car within the agreed timeframe. In this case, you have the option to withdraw from the contract. You can then decide whether to take back the vehicle or sell it independently.<\/p>

Alternatively, you can give us another chance, and we will analyze together why the sale has not been successful so far. Often, it comes down to the chosen timeframe or the set price. In most cases, we can find a suitable solution for both.<\/p>

The best part: you incur no costs as long as your car has not been successfully sold.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it typically take to sell a car with Autobuster?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

At Autobuster, it typically takes between 45 and 60 days to successfully sell a vehicle\u2014in many cases, it can be even faster.<\/p>

After the sale, we require an additional approximately 20 days for final preparation and handover. You will then receive the sale proceeds.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens during the initial contact?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

First, we get a clear overview of your vehicle\u2019s condition and provide a realistic price estimate.<\/p>

We then discuss together at what price you would like to sell your car and within what timeframe. Based on this, we define the next steps.<\/p>

After that, we schedule an appointment at our location where you can hand over your vehicle\u2014alternatively, we can also arrange a TCS inspection if you prefer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take until my car is sold?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can define the timeframe in which your car should be sold. As a general rule: the more time we have, the higher the price we can usually achieve for you. However, if it needs to be sold quickly, we can also complete the sale in a shorter time.<\/p>

In most cases, we recommend allowing around 60 to 90 days. This reflects the average timeframes in which vehicles are successfully sold.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t