Autobuster privacy policy

This privacy policy applies to the collection, processing and use of personal data in the context of the website https://autobuster.ch. The Autobuster website is subject to Swiss data protection law, in particular the Federal Act on Data Protection (FADP). The EU recognises that Swiss data protection law guarantees adequate data protection.

Personal data is always processed in accordance with the statutory data protection requirements. In this privacy policy, we provide information on what personal data is processed for what purpose, how and where, in particular in connection with our website https://autobuster.ch and our other services. In this privacy policy, we also provide information about the rights of persons whose data we process.

The use of our website is generally possible without providing personal data. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible.

If a person wishes to make use of special services of our company via our website, additional processing of personal data may be necessary. If such additional processing of personal data is necessary and there is no other legal basis for such processing, we will generally obtain your consent.

For individual or additional offers and services, supplementary or additional data protection declarations and other legal documents such as general terms and conditions (AGB), terms of use or conditions of participation may apply.

As the controller and processor, Autobuster has implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example in writing or by telephone.

Contact addresses

Autobuster AG is responsible within the meaning of the law:

Autobuster AG
Lausenerstrasse 27
4410 Liestal
Schweiz
Telefon 061 511 29 00
E-Mail info@autobuster.ch

Collection and storage of personal data and the nature and purpose of their use

When visiting the website

When you visit our website https://autobuster.ch, the browser used on your device automatically sends information to our server. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which the access was made (referrer URL)
  • Browser used and, if applicable, the operating system of the computer and the name of the access provider
 

We process the aforementioned data for the following purposes: 

  • Ensuring a smooth connection to the website
  • Ensuring convenient use of the website
  • Analysing system security and stability
  • Other administrative purposes


When using our contact form

For questions of any kind, we offer you the opportunity to contact us using the form provided on our website. In order for us to know who sent the enquiry and to be able to answer it, the following information is mandatory:

  • First name
  • Last name
  • e-mail address
  • Telephone number and
  • message


Bei Nutzung der Chatfunktion

Alternativ können Sie auch eine Nachricht über die Chatfunktion auf der Webseite an uns schicken.

Für die Chatfunktion wird Tidio (Tidio Sp. Z o. o., al Wojska Polskiego 81, 70-481 Szczecin, Polen) verwendet.

When using the chat function

If you want to sell a car, you must provide the following information:

  • Contact details
    • First name
    • Last name
    • e-mail address
    • Telephone number
    • Street & house number
    • Postcode
    • Place
  • Vehicle details
    • Number debt
    • make
    • Model
    • Body
    • Fuel consumption
    • Horsepower
    • Gearbox
    • Drive set
    • Mileage
    • First registration


When buying a car

If you would like to buy a car, you can fill in a contact form for the relevant model. Please provide the following information:

  • Your name
  • e-mail address
  • Phone number
  • Question/message
  • Optional: Send a copy of the e-mail to me


When creating an account

When you create an account to collaborate with AutoBuster, the following information must be provided;

  • e-mail address
  • password


When registering for the newsletter

You have the option of subscribing to an e-mail newsletter from Autobuster. By registering for the subscription, you consent to receiving the newsletter. You can unsubscribe at any time via a link at the end of the newsletter. Alternatively, the cancellation request can also be sent to info@autobuster.ch.

Forwarding of data

Your personal data will not be transferred to third parties, e.g. IT service providers, logistics companies or other processors, for purposes other than those listed below. Your personal data will only be passed on to third parties if:

  • you have given your express consent to this,
  • this is necessary for the establishment, exercise or defence of legal claims and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data,
  • in the event that there is a legal obligation to disclose your data, and if
  • this is legally permissible and necessary for the fulfilment of contractual relationships with you.

Such third parties are generally located in Switzerland and the European Economic Area (EEA). However, such third parties may also be located in other states and countries if, in the opinion of the Federal Data Protection and Information Commissioner (FDPIC), their data protection law guarantees adequate data protection, or if adequate data protection is guaranteed for other reasons, such as through a corresponding contractual agreement, in particular on the basis of standard contractual clauses, or through corresponding certification. Exceptionally, such a third party may be located in a country without adequate data protection (e.g. USA), provided that the data protection requirements, such as the express consent of the data subject, are met.

Cookies

Cookies may be used to display the offers. Cookies are small text files that are automatically created and stored locally in the cache of the visitor’s Internet browser.

You can object to the storage of cookies by accepting or rejecting them in a banner. Deactivating cookies may mean that not all functions of the website can be used.

Google Tag Manager

Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus, for example, integrate Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process any personal user data. In the case of Google, data may be transferred to the USA. With regard to the processing of users’ personal data, please refer to the following information on Google services:

Google Analytics

Google Analytics is a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA. The cookies used by Google Analytics are stored on your computer and enable your use of the website to be analysed.

The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. These cookies may contain the following information, for example IP address, number, date and time of the visit, duration of the visit, your access page from which you use the website (reference URL), the pages visited on this website, browser type/version and operating system used.

The IP anonymisation function is activated on this website (so-called IP masking). This means that your IP address will be truncated by Google within member states of the European Union, in other signatory states to the Agreement on the European Economic Area and in Switzerland before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the personal data generated by the cookie and relating to your use of the website (including your IP address) and from processing this personal data by Google by downloading and installing the browser add-on available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. Further information on the handling of user personal data by Google Analytics can be found in Google’s personal data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de.

It is also possible that Google may check the use of the website by the user and possibly combine the personal data collected with other information about the user that Google has collected independently from other websites visited by the user and use this for its own purposes (e.g. to control advertising) under its own responsibility on the basis of its own privacy policy. Further information on this and how Google processes personal data can be found in Google’s privacy policy: https://policies.google.com/?hl=de; https://policies.google.com/technologies/partner-sites.

Google Maps

We use Google Maps on our website to display our location and to provide directions. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as ‘Google’. In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed. If you call up the Google Maps component integrated into our website, Google stores a cookie on your end device via your Internet browser. Your user settings and data are processed in order to display our location and provide directions. We cannot rule out the possibility that Google uses servers in the USA. Our legitimate interest lies in optimising the functionality of our website. The connection to Google established in this way enables Google to determine from which website your enquiry has been sent and to which IP address the directions are to be sent. If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under ‘Cookies’. In addition, the use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html. In addition, Google offers further information at https://adssettings.google.com/authenticated, https://policies.google.com/privacy.

Cloudflare

We use Cloudflare on our website. This is a US company headquartered at 101 Townsend St., San Francisco, CA 94107, which provides services to improve the security and performance of our website. Cloudflare’s privacy policy is available at https://www.cloudflare.com/de-de/privacypolicy/.

Data security

We use suitable technical and organisational security measures to ensure the security of your data.

This website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as the website operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties. You must always treat your access data confidentially and protect it from access by unauthorised third parties.

Social Plugins

We use social media plugins for the social networks Facebook, Instagram and YouTube on our website to increase awareness of our company, to communicate with interested parties and to provide information about our services. Responsibility for data protection-compliant operation is ensured by the respective provider.

Instagram and Facebook

Our website uses the plugin of the social networks Instagram and Facebook, which are offered by Meta Platforms Inc, 1601 Willow Road, Menlo Park, Ca 94025 United States. Data is transferred to the USA.

The Instagram and Facebook plugin can be recognised by the symbol on our website. If you click on these icons while you are logged into your Instagram or Facebook account, you can link the content of our website to your profiles. This allows Instagram or Facebook to associate your visit to our website with your user account. As the provider of the site, we have no knowledge of the content of the transmitted data or its use by Instagram or Facebook. You can view all further information on Instagram’s data protection provisions at https://www.facebook.com/policies/cookies; https://help.instagram.com/519522125107875/?helpref=hc_fnav&bc[0]=Instagram-Hilfebereich&bc[1]=Richtlinien%20und%20Meldungen.

YouTube

This website uses YouTube to embed videos in our website. Cookies are also used for this purpose. YouTube is a service of the American Google LLC. Data is therefore transferred to the USA. Google Ireland Limited is responsible for users in the European Economic Area (EEA) and Switzerland.

Forwarding

References and links to third-party websites are outside our area of responsibility and control. No liability whatsoever is assumed for such websites. Access to and use of such websites is at the user’s own risk. No separate notice is given when users leave the website. In the event of forwarding to another website, the data protection declaration of the relevant provider must be observed.

Betroffenenrechte

You have the

  • Right to information: You can request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
  • Right to rectification: you can request the rectification of incorrect or incomplete personal data stored by us
  • Right to erasure: You may request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
  • Right to restriction of processing: You may request the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing;
  • Right to transfer: You can receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or request that it be transferred to another controller;
  • Right to review in the case of automated individual decisions: You can state your own point of view in the case of exclusively automated decisions and request that the decision be reviewed by a natural person;
  • Right to lodge a complaint: You can lodge a complaint about Autobuster with a competent supervisory authority.

You can contact us at any time for the aforementioned purposes via info@autobuster.ch. Proof of identity may be required in order to process your application.

Updating the privacy policy

This privacy policy may be revised at any time, whereby the version published on the website and available at any time is always the most up-to-date.

This privacy policy is currently valid and is dated November 2023.